FAQs
Squadrobe is your go-to destination for effortlessly chic apparel that blends comfort with style. With a curated selection of trendy essentials, we empower you to express your unique personality through fashion. From casual outings to relaxed evenings in, our versatile pieces are designed to complement your lifestyle with ease. Join the Squadrobe community and redefine your everyday wardrobe.”
1. What payment methods do you accept?
We accept various payment methods, including cash on delivery (COD), bank transfers, credit/debit cards, and mobile wallets such as JazzCash and EasyPaisa.
2. How long does it take to receive my order?
Delivery times may vary depending on your location within Pakistan. Generally, orders are delivered within 3-5 business days after processing. For more accurate delivery estimates, please refer to our Shipping and Delivery Policy.
3. Do you offer international shipping?
Currently, we only offer shipping within Pakistan and do not provide international shipping services. We apologize for any inconvenience this may cause.
4. What is your return policy?
We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return the item(s) within 10 days of delivery for a refund or exchange. Please refer to our Refund and Returns Policy for more details.
5. Are your products authentic?
Yes, all our products are 100% authentic and sourced from reputable suppliers. We prioritize quality and authenticity to ensure customer satisfaction.
6. Can I cancel my order after it has been placed?
Orders can be canceled within 24 hours of purchase. However, if your order has already been processed and shipped, it cannot be canceled. Please contact our customer support team for assistance with cancellations.
7. How can I contact customer support?
Orders can be canceled within 24 hours of purchase. However, if your order has already been processed and shipped, it cannot be canceled. Please contact our customer support team for assistance with cancellations.
8. Do you offer gift wrapping services?
Currently, we do not offer gift wrapping services. However, we ensure that all orders are packaged securely to prevent damage during transit.
9. Can I exchange an item for a different size/color?
– Yes, we offer exchanges for size or color preferences within 30 days of delivery. Simply contact our customer support team to initiate the exchange process.